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Heather Schelling

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Saturday, April 27, 2019   /   by Connie Tracy

Why Should I Hire You as my Agent? PART 2

When choosing an agent, they should not only be good listeners, communicate, and be knowledgeable, they should EDUCATE, ADVOCATE, and NEGOTIATE for YOU!

Here are some tips to use while interviewing real estate agents for purchasing and selling homes:

Finding a Quality Agent:

Lender Suggestions: 

You have found a lender. Lenders interact with tons of agents over the years and can usually point buyers in the right direction towards professional agents that provide the BEST customer service and efficient documentation to the lender. TRUST your lender's opinion, especially if the lender is local.

Friends and Family:

Know any friends and family that have recently sold or purchased a home? ASK them for suggestions! They will probably give you the BEST review of an agent and the experience they had with them... whether it was good or bad. 

Check out Reviews:

How do buy online? We look at reviews! I know you are looking at Zillow, Realtor, and Trulia to ...

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Thursday, March 14, 2019   /   by Amber Tice

"V" is For Value: The Evaluation

Being able to take constructive feedback is an important attribute to develop in our professional careers.  This can be difficult for me since I am so sensitive and because I internalize so much, not because I think I am better than everyone else, but because I don’t want to disappoint people.  One thing I have learned about stepping back from this internalization is to realize that not everything is about me! What a relief, right?!? What if we all took this simple concept and applied it every time we were insulted by someone’s negative feedback, or criticism.  

What others think of us is none of our business.  This is another analogy I really like. It becomes easier to separate the facts from the stories we tell ourselves.  But, how do we take true stalk of ourselves and our work? How do we evaluate ourselves honestly without coming up with excuses, or stories?  

What I have learned over the last 16 months is that it takes a decision ...

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Tuesday, March 12, 2019   /   by Amber Tice

"V" is For Value: Client Satisfaction

Client Satisfaction is a slippery slope.  There is an ongoing debate regarding whether, or not “The customer is always right.”  Whether, or not that statement is true, I don’t think it can be argued that having a satisfied customer will keep them coming back, and will ultimately lead us as agents to more referral business.  

In this article I would like to discuss an uncomfortable aspect of my job that is essential to my growth.  Customer feedback, reviews and surveys are great tools to use in order to get honest feedback about a real estate agents performance.  It can be tough asking for honest feedback, but let me tell you~we are usually harder on ourselves than a client will ever be when they are writing a review.  

I am a people-pleaser through-and-through.  This fact used to embarrass me until I started accepting myself as a human being.  There is nothing wrong with wanting the people around us to be happy. ...

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Haven Real Estate Group
Cambria Henry
304 W Pacific Ave; Suite 360
Spokane, WA 99201

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